Hot Pot Restaurant Customer Chat Intent Classification Dataset

#Intent Classification #Multi-class Text Classification #Service Request Routing #Instruction Understanding #Reservation and Waitlist Management #Menu and Ingredient Inquiries #Digital Ordering #Dining Assistance #Restaurant Customer Support

6540
0.4GB
JSON
CATL
MOBIUSI INC

Updated:2026-11-02

AI Analysis & Value Prop

This dataset contains customer chat messages about hot pot restaurant services, paired with service intent annotations across common stages such as reservations and waitlists, menus and ingredients, ordering, dining assistance, and checkout. Its fields include the original customer message, a broad intent category, and a specific intent label, supporting intent recognition and service request routing for hot pot dining. It is suitable for task-specific fine-tuning, classifier training, and chatbot evaluation.

Dataset Insights

Sample Examples

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Technical Specifications

Field	Type	Description
file_name	string	File name
intent_label	string	The specific service intent assigned to the customer's message.
intent_category	string	The broad service area that best describes the customer's request.
customer_message	string	The original text of the customer's chat message.

Compliance Statement

Authorization Type	Proprietary - Commercial AI Training License (No Redistribution)
Commercial Use	Requires exclusive subscription or authorization contract (monthly or per-invocation charging)
Privacy and Anonymization	No PII, no real company names, simulated scenarios follow industry standards
Compliance System	Compliant with China's Data Security Law / EU GDPR / supports enterprise data access logs

Frequently Asked Questions

What does the dataset contain?: It includes original customer chat messages paired with a broad intent category and a specific intent label. Coverage includes common restaurant interactions such as reservations and waitlists, menus and ingredients, ordering, dining assistance, and checkout.

Which training tasks does it support?: The data supports intent classification, multi-class text classification, and service request routing for hot pot restaurant chats. It can also be used to fine-tune or evaluate chat assistants that interpret customer requests and match them to service needs.

What are the dataset size and file format?: The information provided does not specify the sample count or file format. Check the product details or delivery documentation for the exact size, format, and field encoding.

How can I access the data, and what licensing applies?: Check the product page for access options, pricing, and license terms. Before use, confirm that the license covers your intended commercial use, model training, and redistribution requirements.

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Cite this Work

@dataset{Mobiusi2026,
  title={Hot Pot Restaurant Customer Chat Intent Classification Dataset},
  author={MOBIUSI INC},
  year={2026},
  url={https://www.mobiusi.com/datasets/7636a6b90661b548279a2436ab771543?dataset_scene_cate_type=4},
  urldate={2026-10-26},
  keywords={hot pot restaurant dataset,customer chat intents,restaurant intent classification,customer service dialogue data,hot pot chatbot training,text classification dataset,digital ordering data,restaurant chatbot},
  version={1.0}
}

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